Privacy Policy

Last updated: 29 June 2026

This Privacy Policy explains how BlueTicks for Gmail (“BlueTicks”, “we”, “us”) collects, uses, and protects your personal data when you use our Chrome extension and this website. We built BlueTicks around the principle of data minimisation: we collect only what is strictly needed to tell you whether the emails you send have been opened.

1. Who we are

BlueTicks for Gmail is operated by Jeed, the data controller responsible for your personal data. For any privacy question or to exercise your rights, contact us at privacy@blueticks.io.

2. What data we collect

• Account identifier. The email address of the Gmail account on which you enable tracking. It is used as the key for your account and to deliver read-status notifications to you.
• Email tracking metadata. For each email you choose to track, a unique tracking identifier and the time it was sent.
• Open events. When a tracked email is opened, we record the time of the open, the type of device (mobile or desktop), and coarse, non-identifying network information (the network operator) used only to filter out duplicate and automated opens.
• Subscription & billing data (paid plans only). If you subscribe to a paid plan, payment is handled by our payment processor, Stripe. We store only the Stripe identifiers needed to manage your subscription — never your card number.

3. What we do not collect

• The content, subject lines, or recipients of your emails.
• Your IP address (it is not stored), your browsing history, or any profiling or advertising data.
• We never request OAuth scopes or access to your Google account, and we never ask for your password.

For transparency: when a tracking pixel loads, our servers briefly receive the standard information of any web request, including the opener's IP address, in order to derive the non-identifying network operator described above. The IP address itself is not retained.

4. How we use your data

We use the data above for a single purpose and its supporting operations:

• To show you whether, when, and how many times your tracked emails have been opened.
• To operate and secure the service, including filtering out your own opens and automated scans so your notifications stay accurate.
• To provide and manage paid plans, where applicable.

5. Legal bases (GDPR)

Where the EU General Data Protection Regulation applies, we rely on the following legal bases:

• Consent — you install the extension and choose to enable tracking; you can withdraw consent at any time.
• Performance of a contract — to provide paid plans you have subscribed to.
• Legitimate interests — to keep the service secure and to filter automated or duplicate opens, balanced against your rights and freedoms.

6. Service providers (sub-processors)

We share data only with the providers strictly necessary to run the service:

• Cloudflare, Inc. — hosting, storage, and content delivery of the backend and this website.
• Stripe, Inc. — payment processing for paid plans.

We never sell your data, and we never share it with third parties for their own marketing.

7. Data retention

We keep personal data only for as long as necessary to provide the service. Tracking data is automatically deleted after a period of inactivity, and you can ask us to delete your data at any time by contacting privacy@blueticks.io.

8. International data transfers

Our service providers may process data in countries outside your own, including the United States. Where required, such transfers are protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

9. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time. To exercise any of these rights, email privacy@blueticks.io. If you are in the EEA or the UK, you also have the right to lodge a complaint with your local data protection supervisory authority.

10. Cookies

The BlueTicks extension does not use advertising or tracking cookies; it stores your preferences locally in your browser. This website does not use tracking cookies.

11. Children

BlueTicks is not directed to children under 16, and we do not knowingly collect their personal data.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated through the extension or this website.

13. Contact

Jeed — privacy@blueticks.io

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